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Why ask me to design your website?
Because of my background, experience and approach. I could help make the process of putting together an easy-to-use elegant website much easier and more cost-effective than you'd think.
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"Thank you so much Sue. It was such a pleasure to work with you, because you made everything so easy for us. The finished result is brilliant - we are all very pleased. It is making our life easier already."
Katrina Phillips,
South East Probation Training Consortium
View website
"Brilliant work, I'm very grateful to you and I'm happy to recommend you to future clients."
Management and training consultant
"The website was a real bonus. It took most of the requests we would have had through the post so it saved us an awful lot of work. I believe it has increased the interest as we have had nearly 4700 requests as to the 2700 last year!"
Peter Hilling,
South East Probation Training Consortium
View website
"I would like to thank you for your hard work and assistance. As ever, it has been nice working with you."
Midlands Training Consortium
View website
"I think the [Bedford Charity] web site is great. You have done a good job of explaining a complex, multi-faceted organisation in easy-to understand language with a good, clear layout."
Bernie Morgan, then Acting Chief Executive of the Association of Charitable Foundations
View website
You are welcome to speak to my past and current clients - I can provide contact details on request.
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My background
I have a strong foundation in the principles of information design, graphic design and information structure.
I have a grounding in the art of typography and information design, rather than computer usage! I studied graphic design at a time when computers were only just being used to publish. I learnt my craft with metal and wooden type and paper.
I studied information science, writing my main diploma peice about the impact the Web may have on traditional sources and ways of delivering information.
I then worked in the frontline of delivering customer-focused content whilst an information professional.
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My experience
I have a proven track record in making successful, usable, easy-to-update websites. Over the last 11 years I have designed, produced and project-managed 129 information-led websites. See the design pages for examples of my recent web projects.
My clients have included:
- small to medium-sized organisations
- charities and foundations
- non-governmental organisations (NGOs)
- National Probation Service areas
- national broadcasters
- individuals including writers, artists, craftpeople, mangement consultants, trainers and public figures
Since 2001 I have been teaching people from a wide range of organisations how to structure and write copy for the web. See the training page for details of courses I run.
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My approach
A personal service
You will get a personal service from me. You will always speak directly to me throughout the project, rather than an intermediary. I will involve you in the process of putting together your website. I will set out the stages, and the deliverables you can expect at each stage.
I do not use templates. The design will be led by your brand identity, the information you need to communicate, and the needs of your audience. Every site I design comes out of close collaboration and discussion with each client. I will apply 'user-centric' design principles to deliver a website that takes into consideration the information needs of your target audience.
Specialists
I work with other appropriate tried-and-trusted professionals to fullfil a brief. These have included editors, proofreaders, technical specialists, photographers, strategists and web video producers. I am experienced in liasing with and commissioning other specialists in order to specify the work required and to monitor their progress - so you don't have to. I do not 'mark-up' for their services.
Support
I can advise you on writing for the web by supplying you with written advice and a list of recommended books. I will also give you feedback when you are editing the text. I will help you write navigational text so that people can find the content easily.
I will support you after your website is live. I can provide maintenance training so that you can update your site yourselves. Or I can update your website.
I am willing to commit to a long-term relationship with you to enable your site content to grow over time. I have built up successful relationships with The Esmee Fairbairn Foundation (over 6 years), local probation sites (6 years) and Channel 4 Television (7 years).
Value for money
I recognise that budgets for small organisations and charities are tight. The service I provide will make the best use of your resources. Having worked on over 100 websites means that I can design and produce websites quicker with better solutions. I automatically explore your future content and technical needs. This may mean cost savings in the long-term as the structure, design and technology will be scalable. I'm self-employed. I have few overheads and no staff to pay salaries to.
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What next?
To find out how I can help you create an elegant online presence Contact me.
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